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TERMS & CONDITIONS

Welcome to Andreea Constantinescu! These terms and conditions outline the rules and regulations for the use of our website and the services we provide. By accessing this website or making a purchase, you agree to be bound by these terms and conditions.

1. General Information

  • This website is operated by Andreea Constantinescu. Throughout the site, the terms “we,” “us,” and “our” refer to Andreea Constantinescu.

  • By using our website or purchasing products from us, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

2. Products

  • All products are subject to availability.

  • Illustrations are available in the sizes specified on the product page. Frames are not included unless explicitly stated.

  • We make every effort to display accurate colors, but we cannot guarantee that your monitor’s display will perfectly represent the colors of our products.

3. Pricing and Payments

  • Prices are listed in EUR (€) and are exclusive of applicable taxes unless stated otherwise.

  • Payments are processed securely. Accepted payment methods include major credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, UnionPay), as well as Apple Pay and Google Pay.

  • We reserve the right to modify prices at any time without prior notice.

4. Shipping and Delivery

  • Orders are processed within 2-5 business days.

  • Shipping times vary depending on the destination and chosen shipping method. Estimated delivery dates are provided at checkout.

  • Customers are responsible for ensuring the accuracy of shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.

  • Any customs duties, taxes, or fees incurred during international shipping are the responsibility of the customer.

5. Returns and Refunds

  • Due to the nature of our products, returns are only accepted for damaged or defective items.

  • If your product arrives damaged, please contact us within 7 days of receipt with photographs of the damage.

  • Refunds or replacements will be issued at our discretion after reviewing the claim.

  • Personalized or custom orders are non-refundable unless defective.

6. Intellectual Property

  • All content on this website, including but not limited to illustrations, images, text, and designs, is the intellectual property of Andreea Constantinescu and is protected by copyright laws.

  • You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • While we take all reasonable measures to ensure accurate information on our website, we do not guarantee that all content is error-free.

8. Privacy Policy

9. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Spain.

  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Spain.

10. Changes to Terms and Conditions

  • We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon posting on this page.

  • It is your responsibility to review this page periodically for updates.

11. Contact Information

  • For any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: hello@andreeaconstantinescu.com

  • Thank you for supporting Andreea Constantinescu! We hope you enjoy your experience.

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